Join us
Please note: Prospect is here to help its members. Unfortunately, this means we are unable to help with problems that occurred at work before you become a member, other than in exceptional circumstances.
If you have any questions, please call our Member Contact Centre on 0300 600 1878.
Upon submission one of our membership team will be in touch to confirm your member subscription rate and to confirm your Direct Debit details.
Your subscription payment is usually taken on or around the first of every month.
Direct Debit Guarantee
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the organisation.