Contact us

Telephone Prospect

You can call Prospect on 0300 600 1878 anytime between 8:30am and 6pm, Monday – Friday.

If you’re unable to dial an ‘0300’ number for any reason, please call +44 20 7902 6600.


  • [email protected]
    for enquiries about your account, direct debit, lost passwords, subscription rate or other membership questions.
    Please include your membership number, date of birth, and/or home postcode, to enable us to help you quicker.  
  • [email protected]
    for help at work, contract advice or employment law related questions or issues.
  • [email protected]
    for media enquiries (or phone 020 7902 2246)

Postal address

You can write to us at:

New Prospect House
8 Leake Street

Find your local Prospect representative

If you work in an organisation that has local Prospect representatives, you should speak to them about any work-related issues.

There is a list of your local reps on the ‘your union contacts‘ page (logged-in users only).

If you’re unsure if you have a local rep, please use one of our other contact options and we can advise you of the best person to speak to.

Tell us if you’re leaving your job
or if your circumstances change

If you move from unemployment to paid work, please let us know. We will need to amend your membership status to ensure you can receive employment-related advice.

Data compliance

Contact our data protection compliance officer at [email protected] if you wish to:

  • complain about how your personal data has been processed
  • make a subject access request
  • complain about how the request to access your data has been handled or how your complaint has been handled.

Office locations