Prospect in BT

Hundreds of managers and professionals face uncertainty as BT rolls out its People Framework changes to pay and job structures, and seeks to cut 13,000 jobs worldwide – including using non-voluntary redundancy in the UK for the first time.

How we work in BT

The Prospect BT Division works in partnership with BT both at BT Group and line of business level. We negotiate with BT on everything that affects our members’ working lives including pay, pensions and conditions of employment. The union employs professional negotiators who work with BT at Group and Line of Business level but the policies we pursue are set by members, through direct consultation on major issues including campaigns and e ballots, and by elected representatives on Line of Business Industrial Relations Committees and the BT Committee.

Once a year we have a conference for all reps in BT – this sets strategy and priorities and elects the BT Committee. We are also experienced at dealing with members who face individual problems at work. Our network of branches includes trained representatives, or case handers. These reps provide support and advice ranging from informal advice on local issues to representing members at formal hearings with BT.

BT Customer Facing Units

Prospect works with each of the customer facing units (CFUs) in BT discussing a wide range of issues including resourcing, organisation and the implementation of group-wide agreements such as pay and performance management.

We have an Industrial Relations Committee in each of the lines of business drawn from members within that area. They are responsible for dealing with all LOB issues.

  • BT Consumer and EE provides telephones, mobiles, internet access and web-based services to residential and business customers.
  • BT Global is a leading supplier of networked IT services operating globally.
  • Openreach ensures that all service providers have transparent and equal access to the nationwide local BT network – the “first mile” of wire that connects homes and businesses to BT exchanges across the UK.
  • BT Technology covers BT’s research and development functions and IT and network operations functions.
  • BT Enterprise – Offers products and services to public sector organisations, SMBs and corporate customers as well as wholesale services, such as access to the EE mobile network to mobile virtual network operators (MVNOs), to more than 1,400 communications partners.