Government must end Capita’s civil service pensions contract

Responding to a statement to Parliament by Paymaster General and Minister for the Cabinet Office Nick Thomas-Symonds on the Civil Service Pension Scheme, in which he announced sanctions against Capita and said the government was considering bringing the service back in-house, Prospect Deputy General Secretary Steve Thomas said:

“This shambolic transfer has let down hard working civil servants who have faced real hardship as a result of a series of failings by Capita and others.

“The government has worked hard to try and rescue the situation, and we thank them for their efforts, but it is right that they are now imposing these sanctions and considering bringing this service back in house.

“In the short term, Capita must urgently return this service to the required standard, and must be held to account if they are unable to do so. But it is now obvious to all that civil service pensions are simply too important to be left in the hands of a company with such a dismal record of failure, it is time to sack Capita and take our members’ pensions back from this hopeless company.”